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Customer Portal Launched by Atlanta Emergency Response Company

Technological Advances Strengthen Communication with Clients

ATLANTA, GA, May 22nd— Remediation Group, Inc. (RGI) is a licensed restoration, remediation, and general contracting firm located in the heart of Atlanta. RGI has launched an online customer portal to strengthen job communication to their clientele. At the first of the year, the portal was developed in house by Remediation Group’s development team and released to a small group of HOA clients who were managing catastrophic events.

 

Dealing with a property insurance claim in your building is stressful.  From pipe bursts to fires and floods, these events are always a shock to the community. RGI works closely with property managers and engineers who are not just dealing with one loss, but many times, multiple damaged units at once. These jobs are complex and intricate and the team at Remediation Group understands that there is a need for an online platform, in which job data and customer communications can be accessed in real time.

 

“Communication and documentation are what keep our jobs moving forward successfully and provide transparency to our customers. We believe that no one in our industry is currently meeting the need in either of these categories” said Fred Rodriguez, Owner and CEO, Remediation Group, Inc. RGI is continuing to work to improve its communication portal so that clients feel confident and informed on the job status.

 

Customer Portal Features

  • Daily or weekly job updates – Property Manager & HOA Boards
  • Storing of critical job photos and documents
  • Project point of contacts
  • Email and text notifications – job status reports

Remediation Group, Inc. (RGI), is readily equipped to respond to commercial and residential water, smoke, or fire damage emergencies, and other environmental needs.  RGI’s strategic approach is to prevent further damage from occurring to your home or property, by putting a swift plan into motion and providing you with a partner as you navigate through your loss.

 

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If you would like more information regarding Remediation Group, Inc.’s Customer Portal, please contact Delaney Olvaney at 404-856-4988 or dolvaney@remgroupinc.com.

Remediation Group Provides Mold Remediation and Demolition Services
Mold Remediation and Environmental Abatement

Invasive vs Non-Invasive Mold Remediation

Maintaining your home and protecting your family from avoidable disease are two good reasons to assess the potential impact of mold on your home. Many families wait until mold contamination is very high before acting to correct this problem. In most cases, an ounce of prevention can avoid untold expense left in the wake of unattended mold infestation.

If mold is found in your home, there are two potential paths of remediation. The degree of contamination will determine which path is recommended. The remediation process can be either invasive or non-invasive. Non-invasive remediation is generally less involved, requiring minimal reconstruction and repairs following the process. Therefore, it is less expensive.

Non-Invasive Remediation

This remediation process consists mostly of HEPA vacuuming, sanding, surface wiping and HEPA air filtering. Most building materials contaminated with surface mold (wood, glossy painted wood, glass, metal, ceramic, etc.) can be effectively decontaminated with this non-invasive process and pass third party environmental assessment and testing. The main cause of surface mold is the increase in relative humidity (Rh) inside the structure. In these cases, non-invasive remediation is generally the best option for your home.

Invasive Remediation

This remediation process consists of removing and discarding porous building materials that cannot be decontaminated through non-invasive means. Moisture infiltration typically causes moisture to penetrate walls and generate mold inside wall cavities. Generally, this is caused by moisture entering your home’s exterior envelope through compromised roofing or siding or through an interior water source, such as piping or faucets. Seepage, flooding and leaks create a tremendous mess for the homeowner. These problems result in severe material damage that many times requires some level of invasive remediation. From a cost perspective, the labor of invasive remediation is slightly more expensive, but what truly drives up the cost of this remediation is the reconstruction and repair necessary following the removal of mold damaged building materials.

Remediation Group Assists with Storm Damage Restoration
Mold Remediation and Environmental Abatement

Mold Prevention – Ways to Keep Mold Out

Mold is tough and all it really needs to continue growing is moisture (i.e.; water or humidity). Mold can even begin to turn up in a matter of one day. We suggest you take these preventative steps to ensure you are tackling a problem before it begins or gets out of hand.

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Maintain your property by performing any necessary repairs and maintenance.

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React quickly to pipe leaks and moisture infiltrations.

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Dry up the moisture quickly (within 24-48 hours) – do not wait on your insurance agent or adjuster for advice.

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Determine if there is moisture trapped between building materials (wood floors
and subfloor, drywall and sheathing, cabinets and floor, etc.).

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Contact a mold remediation specialist to evaluate your property if professional structural drying is required.

Taking proper steps to dry your property quickly and effectively is your responsibility. It is important to create a dry environment to prevent mold from growing and causing further mold damage.Waiting on your insurance company to determine how to deal with your water damage is not advisable if you want to prevent mold from growing on your property. Follow these simple tips to prevent mold and mold damage from becoming an issue in your home or business.

Remediation Group Provides Water Damage Restoration Services
Water Damage Restoration

4 Crucial Steps to Take if Your Home or Business Floods

For those of us who have had the unfortunate experience of flooding in our home or property, you know that in the moment of panic, it is not always clear on what move you should make next. While you hope that this is never something you will have to go through, it is always great to be educated on how to ensure that you are limiting further water damage to your belongings and property by understanding a few critical steps in the midst of a flood or water loss.

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If the water source is evident and safely accessible, shut off the water main or close window or door from which water is getting into the property.

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Remove all property valuables that can be damaged.

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Remove furniture from affected area.

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Move as much off the wet carpet or floor as possible, especially objects with metal or wooden legs or supports. These items will stain the carpet or hardwood floors when wet.

After taking these steps, it is best to call on a professional to help you understand the source of the water loss, properly repair the source, and successful dry the property and extract all water and moisture. The quicker you can begin the drying process the better!

Mold Remediation and Environmental Abatement

Ponce City Market

Ponce City Market is often referred to as the coolest new attraction in Atlanta. Its development has been covered extensively, and its opening is eagerly awaited. Not as well known are the challenges faced during construction of this massive landmark.

Ponce City Market is a historic building: originally constructed in 1926, the building was home to Sears Roebuck and Co. retail store, warehouse, and headquarters until 1979. Despite attempts by the city of Atlanta to relocate offices there, the building has been largely uninhabited since the 80’s. A building of this size and age requires a significant amount of remediation and restoration before it is safe to inhabit. Remediation Group was honored to work with the development and construction firm Jamestown on this important project. Remediation Group worked for months to scrape and blast every inch of Ponce City Market to ensure that it would be ready for the apartments, retail shops, food court, and schools that will occupy the space.

Remediation Group is thrilled to see our hard work pay off as Ponce City Market opens to the public. Restoring Ponce City Market wasn’t easy, but it was well worth it! Take a sneak peak inside construction with our photos below.

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Mold Remediation and Environmental Abatement

Beautiful Atlanta Restoration

This gorgeous and unique mansion is located in the Kirkwood neighborhood at Atlanta, not far from downtown Decatur. The post-Victorian home features a traditional floor plan with a large and functional kitchen, two sitting rooms, and spacious bedrooms. Unfortunately this hidden 1910 gem fell into disrepair. The home likely suffered from decaying wood, slight water damage, and mold growth. Luckily, this mansion was scooped up and renovated for 16 months. The restoration focused on preserving the home’s original character while adding modern amenities. The result is stunning: a beautiful Atlanta home packed full of historic charm.

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Water Damage Restoration

Winter Storm Warning

A winter storm warning is in effect today and tomorrow for Atlanta and neighboring counties. We have a very good chance of seeing a couple inches of snowfall along with freezing temperatures. Snow accumulation can cause tree limbs and power lines to go down, while such low temperatures puts pipes at risk of freezing and bursting.

While the rest of the city is shut down, Remediation Group will be hard at work keeping your homes and businesses safe. Please call our emergency hotline if you are dealing with property damage due to this winter storm. No problem is too big for Remediation Group: we are your one stop shop for building remediation, restoration, and reconstruction. Remediation Group to the rescue!

Water Damage Restoration

Remgroup to the Rescue!

With the recent cold spell we have been having here in Atlanta, Remediation Group has been receiving a lot of calls about frozen pipes and water damage. These low temperatures can cause pipes to freeze and burst in any building. We have been rescuing office spaces, condominiums, and multi-family buildings from the water damage that results from frozen and burst pipes. Are you having problems with frozen and burst pipes in your property or place of business? Keep calm and remember Remediation Group is here to help!

Remediation Group to the Rescue! Contact us or visit our website to learn more.

Partnership with 72 Tree!

Remediation Group is proud to announce our partnering relationship with 72 Tree.  “72 Tree is our type of partner, we trust the owner, J.D. , and his crews with our customers project and insurance tree claim.  72 Tree is excellent and their response time and attention to detail is what expect for our Wind and Storm Damage clients who require Emergency Tree Removal and Crane Services” says Fred Rodriguez, CEO. We look forward to a long and successful relationship with 72 tree. Stay turned for more news on this and other projects from Remediation Group.