DEFINING REAL RESPONSE

Archives

Joe T.

“I had extensive water damage due to a roof leak that also went from the back entrance hall through the kitchen to the back of the refrigerator and into the guest bathroom. Remediation Group was absolutely wonderful throughout the entire damage repair process. If they said they would be there at 9:00 a.m. tomorrow, they were there a quarter before nine, always on time. The employees were polite, well-mannered, and courteous and for the better part of four months, there was never one misunderstanding or disagreement. Purely and simply, they did everything they said there were going to do in a timely basis exactly how they said they would do it. Remediation Group is a company that keeps its word and protects their customers through and through.”

Susan P.

“You are never prepared when a disaster happens…in our case a sprinkler pipe froze in the condominium above us and destroyed our home as well as 9 others in our condo complex. Our management company called RGI and they were here within an hour! I demanded quality work and RGI delivered! They stayed within budget, maintained a high level of integrity and built the condo of our dreams. Communication was timely and efficient. The company is honest and trustworthy, a great group of guys!”

Judy R.

“We are selling our home and the inspection found a mold problem in the crawl space. We contacted Remediation Group and they sent John out. From start to finish, he was with us all the way. He took a personal interest in the job and brought on his coworker, Brandon, to give us his expertise, with the job. Twice we had a concern, and twice Brandon showed up immediately, to help us understand what was going on and what to expect. We spoke with several contractors and Remediation Group stood in a group of their own, as far as the quality of work they perform, standing behind their work, and getting it done right. We even got a call from the owner to make sure we were pleased and happy with what was being done. They definitely went the extra mile for us.”

Dani B.

“I thought the reviews were too good to be true, but it’s all legit, they are AWESOME! They were quick to respond, helped us with our insurance company (came out when they did their inspection to help with any questions, etc.). I felt like we had a friend helping us with every step, we couldn’t have been more pleased.”

Barry A.

“Remediation Group did a great job for us. We had a water leak, which required remediation, mold treatment and restructuring. At the end of the day, the premises look better than before the water leak occurred! I particular, I appreciated how they worked closely with our insurance company to make sure we were covered. Very happy with the services.”

Erica E.

“I had a great experience working with Remediation Group. I did not use them for water or mold issues, but I was looking to repair some previous water damage and add a couple features to our condo. It took a while for them to have some space on their calendar to get to my projects, but once the work started, they were done on time and on budget. I worked with Jimi to estimate the job, and Keith was my project manager. Both of them listened to me, took my concerns seriously and shared my feeling that the job should be done right. Thanks for a great project!”

Greg Z.

“I could not have handled this process on my own. The Remediation Group is keenly trained to handle all aspects of property loss and has the right personnel in place to assist the homeowner in negotiations with their insurance adjustor. I hope to never have another loss again; however if I do, I would not hesitate to contact The Remediation Group to assist with matters.”