DEFINING REAL RESPONSE

Continuing Education Courses

Managers Best Practices Roundtable – Rights and Responsibilities (11/14)

This course will cover the role and responsibilities of property managers when a catastrophe loss takes place on one of their managed properties. We will discuss the major roadblocks and best practices in the industry to assist with navigating through building emergencies. The course will be a roundtable set up with a panel and moderator to help guide this course along.

Course Details


Managers Best Practices – Rights and Responsibilities (9/23)

This course will cover the role and responsibilities of property managers when a catastrophe loss takes place on one of their managed properties. We will discuss the major road blocks and best practices in the industry to assist with navigating through building emergencies.

Course Details


Water Damage Restoration (10/4)

Are you prepared to handle a water loss at your property? Water emergencies are unexpected and unpredictable, but making efforts to be proactive can mean less damage made in the long run.  This course equips community managers with the skills to identify a water event at their property.  This course will cover the types of water damage, how to properly mitigate damage to the structure and the recommended standards and guidelines for structural drying.  Once completed, the community manager will have the ability to confidently hire and oversee a structural drying professional.    

Course Details


Water Damage Restoration (9/4)

Are you prepared to handle a water loss at your property? Water emergencies are unexpected and unpredictable, but making efforts to be proactive can mean less damage made in the long run.  This course equips community managers with the skills to identify a water event at their property.  This course will cover the types of water damage, how to properly mitigate damage to the structure and the recommended standards and guidelines for structural drying.  Once completed, the community manager will have the ability to confidently hire and oversee a structural drying professional.    

Course Details


Navigating The HOA Claims Process (12/4)

Handling an HOA property damage claim can be tricky and complex. It requires a deep understanding of policies and the ability to accurately navigate each step in the process. This course will lay out these steps from an insurance standpoint, a legal standpoint, and from the view of the emergency services/ restoration contractor showing how all these parts are intertwined as your property is put back together again.

Course Details