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At Remediation Group, we know that water damage doesn’t wait for a convenient time to strike. Whether you’re dealing with a burst pipe in your Riverside home, flooding in a Perimeter Center office building, or storm damage at your River Chase residence, our team is ready to respond immediately. We’re available 24 hours a day, 7 days a week, and we’re proud to serve the Sandy Springs community.

Sandy Springs is Georgia’s seventh-largest city and the second-largest in Metro Atlanta, with more than 108,000 residents calling it home. From the luxury homes along the Chattahoochee River to the high-rise offices in Perimeter Center, we’ve been serving this diverse community for more than 20 years. At Remediation Group, we understand the unique water damage challenges that Sandy Springs properties face, and we have the experience and equipment to handle any situation.

Facing a water emergency right now? Call our team at 404.214.1470 to speak with a specialist immediately. We’re standing by around the clock.

Why Sandy Springs Property Owners Trust Our Team

Sandy Springs is home to an impressive mix of residential neighborhoods and major corporate headquarters, including UPS, Mercedes-Benz USA, Cox Enterprises, and Inspire Brands. Whether we’re responding to a water emergency in a Fortune 500 office building or a single-family home in the Riverside district, our team at Remediation Group brings the same level of professionalism, expertise, and care to every job.

Here’s what you can expect when you work with us:

  • We respond fast – Our central Metro Atlanta location allows us to reach properties throughout Sandy Springs quickly, whether you’re inside the perimeter near Chastain Park or out by the Chattahoochee River in the North End.
  • We’re available 24/7 – Water emergencies happen at all hours. When you call Remediation Group, you’ll speak directly with a water damage specialist, not an answering service.
  • We’ve earned an A+ BBB rating – Our commitment to quality and customer service has earned us the Better Business Bureau’s highest rating.
  • We provide free property evaluations – Before any work begins, we’ll thoroughly assess your damage and provide a detailed estimate at no cost.
  • We handle your insurance claim – Our team works directly with all major insurance carriers, managing documentation and communication so you don’t have to.
  • We’re fully certified and licensed – Our technicians hold IICRC certifications and all required Georgia licenses for general contracting, mold remediation, and antimicrobial application.

Common Water Damage Scenarios We Handle in Sandy Springs

Sandy Springs presents a unique combination of water damage risks. The city spans both sides of I-285, includes 22 miles of Chattahoochee River frontage, and features everything from 1960s ranches to brand-new construction. Our team has seen it all, and we’re prepared for whatever situation you’re facing.

Chattahoochee River Proximity Issues: Many of Sandy Springs’ most desirable neighborhoods, including Riverside, River Chase, River North, and Rivergate, sit along the banks of the Chattahoochee River. While the views are beautiful, properties in these areas face increased flood risk during heavy rains and river level fluctuations. At Remediation Group, we’ve helped many riverfront homeowners recover from flooding and implement preventive measures.

Aging Plumbing in Established Neighborhoods: With a median construction year of 1988, many Sandy Springs homes have plumbing systems that are approaching or past their expected lifespan. We regularly respond to failures in original galvanized supply lines, cast iron drain pipes, and older water heater installations. These failures often occur without warning and can release significant water volumes before anyone notices the problem.

Commercial Building Water Damage: The Perimeter Center business district, home to major office towers and corporate headquarters, presents unique water damage challenges. A single plumbing failure in a multi-story building can affect numerous tenants and require careful coordination. Our team at Remediation Group has extensive experience working in commercial environments, coordinating with property managers, and minimizing business disruption.

HVAC Condensate Problems: Georgia’s hot, humid summers keep air conditioning systems running constantly for months at a time. Sandy Springs homes and offices often have multiple HVAC units with extensive condensate drainage systems. When these lines clog or disconnect, the resulting overflow can damage ceilings, walls, and flooring. We see this type of damage throughout the summer months, particularly in properties with attic-mounted air handlers.

Storm and Drainage Issues: Sandy Springs’ rolling terrain and extensive tree canopy create beautiful neighborhoods, but they can also create drainage challenges during intense storms. Properties in low-lying areas or those with inadequate grading may experience water intrusion through basement walls, crawl spaces, or foundation penetrations. Metro Atlanta’s 50+ inches of annual rainfall ensures we stay busy with storm-related calls.

Medical Facility Water Emergencies: Sandy Springs is home to “Pill Hill,” one of Georgia’s largest medical centers, including Northside Hospital, St. Joseph’s Hospital, and Children’s Healthcare of Atlanta. These facilities contain 40% of the region’s hospital beds and require specialized water damage response to protect sensitive equipment, maintain sterile environments, and minimize operational disruption. Our team understands the unique requirements of healthcare facility restoration.

Our Proven Water Damage Restoration Process

When you call Remediation Group, we follow a systematic restoration process based on the IICRC S500 Standard for Professional Water Damage Restoration. This industry-recognized protocol ensures your Sandy Springs property receives thorough, effective treatment.

Step 1: Rapid Response and Assessment

When you contact us, our team mobilizes immediately. We’ll arrive at your Sandy Springs property prepared to assess the situation, identify the water source, evaluate the extent of saturation, and classify the water contamination category. This detailed assessment helps us develop the right restoration plan and creates the documentation your insurance company will need.

Step 2: Water Extraction

Using powerful truck-mounted and portable extraction equipment, we remove standing water as rapidly as possible. At Remediation Group, we understand that time is critical when it comes to preventing structural damage and mold growth. Our extraction systems can remove thousands of gallons per hour, dramatically reducing drying time and minimizing damage to your property.

Step 3: Antimicrobial Treatment

Our Georgia-licensed applicators treat affected surfaces with EPA-registered antimicrobial products throughout the restoration process. According to EPA guidelines, mold can begin growing within 48 to 72 hours of water exposure. We take this threat seriously and apply appropriate treatments to help prevent microbial growth.

Step 4: Structural Drying

We deploy commercial-grade dehumidifiers and high-velocity air movers strategically throughout affected areas to create optimal drying conditions. The specific equipment configuration depends on the materials involved, the extent of saturation, and the layout of your property. Our team at Remediation Group customizes every deployment for maximum effectiveness.

Step 5: Monitoring and Verification

Throughout the drying process, our technicians take daily moisture readings using both penetrating and non-invasive meters. We document moisture content in affected and reference materials, ensuring complete drying before equipment removal. This verification process protects you from hidden moisture that could cause problems down the road.

We Simplify the Insurance Process

At Remediation Group, we know that navigating an insurance claim while dealing with property damage creates unnecessary stress. That’s why we work directly with all major insurance carriers and handle the documentation process for you.

Our team provides detailed damage assessments, comprehensive photographic documentation, moisture mapping reports, and itemized scope of work summaries. We communicate directly with your adjuster throughout the restoration, helping ensure your claim receives proper consideration while reducing your workload.

Remember: Most insurance policies require property owners to take prompt action to mitigate damage. When you call us quickly, we help you fulfill this obligation while protecting your property. Our thorough documentation demonstrates that you acted responsibly, which supports your claim.

Serving All Sandy Springs Neighborhoods

From the riverfront estates in Riverside to the townhomes near Perimeter Mall, our team at Remediation Group provides water damage restoration services throughout Sandy Springs. We serve properties in zip codes 30327, 30328, 30342, and 30350.

We’re familiar with neighborhoods throughout the city, including Riverside, River Chase, River North, Rivergate, North River Village, Huntcliff, Grogans Bluff, the Dunwoody Panhandle, Powers Ferry Landing, Mount Vernon Woods, Glenridge, High Point, and the Sandy Springs ITP area near Chastain Park. Whether your property is near City Springs, Morgan Falls Overlook Park, or the Island Ford Visitor Center, help is just a phone call away.

We also serve surrounding communities including Buckhead, Dunwoody, Roswell, Brookhaven, Marietta, and greater Atlanta.

Don’t Wait. Call Remediation Group Now.

When water invades your Sandy Springs property, every hour that passes increases the damage. Mold can begin colonizing within 48 hours. Hardwood floors cup and buckle. Drywall wicks moisture upward, spreading damage far beyond the initial impact zone. The longer you wait, the more extensive and expensive the restoration becomes.

At Remediation Group, we’re ready to help you right now. Our team is standing by 24 hours a day, 7 days a week, to respond to your emergency and start protecting your property immediately.

Call us now at 404.214.1470 for immediate 24/7 emergency response.

You can also request a free evaluation online if your situation isn’t urgent. Either way, we’re here for you when you need us most.

Why choose us?

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Rob Dean profile picture
Rob Dean
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Stephen Dowdy and John Chiboucas have been outstanding. They minimized the aggravation of dealing with remediation of our water damage and went out of their way to be helpful. Excellent service!
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Nick SHREIBER profile picture
Nick SHREIBER
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We had water damage from our condo, from a unit above. Remediation Group was onto the problem at very short notice, first with containment later with reparation. Their staff and their work were of top quality, and anyone we dealt with was unfailingly polite and helpful. Gabe Clark, and Michael Van Der Sandt, and their collaborators, were absolutely terrific. I would highly recommend RGI to anyone with water issues.
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Eclipse Management Office profile picture
Eclipse Management Office
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We had an outstanding experience working with Stephen and the team at Remediation Group during a significant water event at Eclipse Condos in Buckhead, Atlanta. Stephen was incredibly thorough from start to finish, ensuring every detail of the mitigation process was handled with care and professionalism. What truly set him apart was how communicative and responsive he was—not only with management but also with our residents. He kept everyone informed, answered questions promptly, and made a stressful situation much easier to navigate. On top of his expertise, Stephen was genuinely a pleasure to work with. His positive attitude and commitment to excellence did not go unnoticed. Thank you, Stephen and team, for your exceptional service and dedication. Highly recommend!
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Dwain Bryant profile picture
Dwain Bryant
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First of all we like to thank the company for their quick response and immediate assistance during our water crisis. The damage was from the master bathroom floor to both the garage and kitchen ceiling. Especially like to thank Mr. Stephen Dowdy for his professionalism and customer service. Forgot to mention Mr. Nigel Spivey and his team for their technical support. Finally Mr Michael Van Der Sandt, for his support
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R McGlothin profile picture
R McGlothin
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The entire Remediation Group team, from the lead operations site manager to the crew members who completed the mitigation work--A+ awesome! I was very impressed with their professionalism, openness to explain each step of the process, clear and concise paperwork, and finally-the courtesy and consideration. Mr. Edward, Stephen, John, Raoul, and Angela took care of my condo unit as if it were their very own home. They thoroughly cleaned after they removed the equipment and completed the work. Thank you!
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Z Everett profile picture
Z Everett
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Hedger was great at managing my water damaged home. He explained each step, was on time, helpful, and showed the utmost respect. He called even when he wasn’t scheduled to show up to check on the process. I felt safe and reassured. His entire team was kind and explained everything they were doing. Ryan was great as well. I’m sorry I can’t remember everyone’s name but they all did a great job. Water damage can be stressful but this team really eased my mind and nerves.I would use this company again and highly recommend them.
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Mila Amkhinich profile picture
Mila Amkhinich
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I had absolutely great experience with Remediation Group. Had a water damage from the floors and this's affect to all unit. Remediation Group was quick to help with everything: cleaning, treatment, dry, packed, painting, put new floor, title. They did stunning job. I want to thank everyone and individually. All the people that I worked with were very professional, knowledgeable, helping, honest, did fantastic job. I can't imagine that any another company can do better. I highly recommend Remediation Group to everyone. This's best company and best people. I'm so happy that this company worked for my condo. I want to indicate a few people: John Chiboucas, Cathy Scarazzo {great girl, helps with all materials}, Tim Pruitt, Gabe Clark, Jose Mendez, Martin Solis, Jaqui Thompson, Winston Douglas, Pablo Solis, Raul Mendez, and sure Chance Parker. Thanks again, best wishes.
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Cassie Jones profile picture
Cassie Jones
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I have used Remediation Group several times now for a flooded condo. They are very professional, responsive and knowledgable at what they do. When my condo flooded recently and I called them to help me, they were at the property in under 30 minutes and had a full crew of people working day in and day out to close out mitigation. They are very experienced in working with insurance companies and it helps dramatically to take the burden off of the homeowner. I highly recommend RGI if you're looking for mitigation or reconstruction services!
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Kara Barclay profile picture
Kara Barclay
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The Remediation Group has been absolutely incredible throughout a very stressful time for me. When my condo flooded, Michael responded promptly and immediately put me at ease. From day one, he walked me through every step of the process with clarity and professionalism. What truly stood out was Michael’s deep understanding of how to navigate insurance claims and the nuances involved. He communicated effectively with my insurance company and ensured everything moved forward smoothly. Within no time, he had a clean-out crew on site and the mitigation process underway. The team worked efficiently and thoroughly, and their professionalism gave me so much confidence that I chose to continue with them for my renovations as well. Every member of their team has been supportive, responsive, and dedicated to restoring my home to a safe and livable condition. I’m incredibly grateful for Michael and the entire team at The Remediation Group. Thank you for turning a difficult situation into a manageable—and ultimately positive—experience!
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Ephie Kenya profile picture
Ephie Kenya
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I just want to let you know how much I appreciate you. The Remediation Group is so fortunate to have someone like you representing them. My condo was a recipient of a very bad leak on Sunday, Nov 16th. Very quickly Michael appeard from your company and handled everything in a wonderful take charge manner, that it relieved me of every bit of nervousness that I was going through. Michael, because of your actions, compassion, and kindness, I decided to let The Remediation Group handle all of the affairs that has to do with putting my condo together again.  I have told everyone in the building especially thanking Chris Martin of the wonderful choice she made in using The Remediation Group to handle all of O.V.M.’s problems. All I want to say is thank you again for always being there for me Susan Richmond Sapp
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