Group
Group
Group
toppng
Group
toppng

At Remediation Group, we understand that when water damage strikes your Buckhead home or business, you need help immediately. Whether you’re dealing with a burst pipe in your Tuxedo Park estate, flooding in a Peachtree Road high-rise condo, or storm damage at your Chastain Park residence, our team is ready to respond 24 hours a day, 7 days a week to protect your property and restore your peace of mind.

We’ve been serving Metro Atlanta for more than 20 years, and we know Buckhead’s unique mix of historic estates, luxury high-rises, and prestigious neighborhoods inside and out. With approximately 87,000 residents and a daytime population that swells to over 140,000, Buckhead is Atlanta’s premier residential and commercial district. At Remediation Group, we’re proud to be the trusted water damage restoration partner for homeowners and property managers throughout this exceptional community.

Dealing with a water emergency right now? Call our team at 404.214.1470 to speak with a specialist immediately. We’re standing by around the clock to help.

Why Buckhead Residents and Property Managers Choose Us

Buckhead properties are among the most valuable in Georgia, with median home values exceeding $669,000 and luxury estates often reaching into the millions. When water invades your property, you need a restoration company that understands how to protect custom finishes, designer interiors, and high-end building materials. At Remediation Group, we’ve built our reputation on delivering the kind of careful, thorough restoration that Buckhead properties demand.

Here’s what sets our team apart:

  • We answer the phone 24/7 – When you call us, you’ll speak directly with a water damage specialist, not an answering service. We know emergencies don’t wait for business hours.
  • We get to Buckhead fast – Our central Atlanta location means we can reach properties throughout Buckhead quickly, whether you’re near Lenox Square or out by the Governor’s Mansion.
  • We’ve earned an A+ BBB rating – Our commitment to quality has earned us the Better Business Bureau’s highest rating, and we work hard every day to maintain that trust.
  • We provide free evaluations – Before we begin any work, we’ll assess your damage thoroughly and provide a detailed estimate at no cost to you.
  • We work directly with your insurance company – Our team handles the documentation and communication with your insurer so you can focus on getting back to normal.
  • We’re fully licensed and certified – Our technicians hold IICRC certifications and all required Georgia licenses for general contracting, mold remediation, and antimicrobial application.

Common Causes of Water Damage We See in Buckhead

Over the years, our team has responded to thousands of water damage calls throughout Buckhead. We’ve learned that this community’s diverse housing stock, from 1920s estates to brand-new high-rise condos, creates a unique range of water damage risks. Here’s what we see most often:

High-Rise Plumbing Failures: Buckhead is home to more than 50 high-rise buildings along the Peachtree Road corridor, and we respond to calls in these buildings regularly. When a supply line fails on an upper floor, water can cascade down through multiple units before anyone realizes there’s a problem. At Remediation Group, we have extensive experience working in high-rise environments and coordinating with building management, HOAs, and multiple unit owners to ensure complete restoration.

Aging Infrastructure in Historic Homes: Many of Buckhead’s most beautiful properties were built in the early to mid-20th century. These homes often feature original cast iron drain lines, galvanized supply pipes, and plumbing configurations that have served well for decades but may be approaching the end of their useful life. We frequently help homeowners in neighborhoods like Garden Hills, Peachtree Heights, and Haynes Manor deal with failures in these aging systems.

HVAC Condensate Line Issues: Georgia’s hot, humid summers keep air conditioning systems running constantly, and Buckhead’s larger homes often have multiple HVAC units with extensive condensate drainage systems. When these lines clog or disconnect, condensate water can overflow into ceilings, walls, and flooring. Our team at Remediation Group sees this type of damage throughout the summer months, particularly in homes with attic-mounted air handlers.

Severe Weather and Drainage Problems: Metro Atlanta receives over 50 inches of rainfall annually, and Buckhead’s rolling terrain can create drainage challenges during intense storms. Properties in low-lying areas or those with inadequate grading may experience water intrusion through basement walls, crawl spaces, or even at grade level. We’ve helped many Buckhead homeowners recover from storm-related flooding and implement strategies to prevent future problems.

Appliance Failures: From ice makers and dishwashers in luxury kitchens to washing machines in utility rooms, household appliances are among the most common sources of water damage we encounter. Supply line failures and drain malfunctions can release significant water volumes quickly, and the damage often extends well beyond the immediate area. Our Remediation Group technicians are experienced in tracking moisture migration and ensuring complete drying.

Our Professional Water Damage Restoration Process

When you call Remediation Group, we follow a systematic restoration process based on the IICRC S500 Standard for Professional Water Damage Restoration. This industry-recognized protocol ensures your Buckhead property receives thorough, effective treatment that prevents secondary damage and protects your family’s health.

Step 1: Emergency Response and Damage Assessment

When you reach out to us, our team mobilizes immediately. We’ll arrive at your Buckhead property prepared to assess the situation, identify the water source, evaluate saturation levels, and classify the water contamination category. This assessment helps us develop a targeted restoration plan and provides the documentation your insurance company will need.

Step 2: Water Extraction

Using powerful truck-mounted and portable extraction equipment, we remove standing water as rapidly as possible. At Remediation Group, we know that every hour counts when it comes to preventing structural damage and mold growth. Our extraction systems can remove thousands of gallons per hour, dramatically reducing drying time and protecting your home’s finishes and building materials.

Step 3: Antimicrobial Application

Our Georgia-licensed applicators treat affected surfaces with EPA-registered antimicrobial products throughout the drying process. According to EPA guidelines, mold can begin colonizing within 48 to 72 hours of water exposure. We take this threat seriously and apply appropriate treatments to help prevent microbial growth in your home.

Step 4: Structural Drying and Dehumidification

We deploy a strategic combination of commercial dehumidifiers and high-velocity air movers to create optimal drying conditions throughout affected areas. Buckhead’s larger homes and multi-story properties often require more extensive equipment deployments to achieve proper airflow and moisture removal. Our team at Remediation Group will customize the equipment configuration based on your property’s specific needs.

Step 5: Continuous Monitoring and Verification

Throughout the drying process, our technicians take daily moisture readings using both penetrating and non-invasive meters. We document moisture content in affected and unaffected materials, ensuring we achieve complete drying before equipment removal. This verification process protects you from hidden moisture that could cause problems months down the road.

We Make Insurance Claims Easier

At Remediation Group, we understand that dealing with insurance companies while your home is damaged adds stress to an already difficult situation. That’s why we work directly with all major insurance carriers and handle the documentation process for you.

Our team provides detailed damage assessments, comprehensive photographic documentation, moisture mapping reports, and itemized scope of work summaries. We communicate directly with your adjuster throughout the restoration process, helping ensure your claim receives proper consideration while reducing your administrative burden.

One important note: Most insurance policies require property owners to take prompt action to mitigate damage. When you call us quickly, we help you fulfill this obligation while protecting your property from additional harm. Our thorough documentation demonstrates that you acted responsibly, which supports your claim.

Serving All of Buckhead’s Distinctive Neighborhoods

From the magnificent estates of Tuxedo Park to the luxury high-rises along Peachtree Road, our team at Remediation Group provides water damage restoration services throughout Buckhead. We serve properties in zip codes 30305, 30326, 30327, and 30342, as well as the portions of 30309, 30318, 30319, and 30324 that fall within the Buckhead community.

We’re familiar with neighborhoods throughout the area, including Chastain Park, Garden Hills, Peachtree Heights East and West, Peachtree Hills, Peachtree Park, Buckhead Village, Collier Hills, Brookwood Hills, Pine Hills, Haynes Manor, Mount Paran, West Paces Ferry, and many more. Whether your property is near Lenox Square, Phipps Plaza, Piedmont Hospital, or the Atlanta History Center, our team is ready to help.

We also serve communities surrounding Buckhead, including Sandy Springs, Brookhaven, Midtown Atlanta, Vinings, Dunwoody, and greater Atlanta.

Don’t Wait. Call Remediation Group Now.

When water invades your Buckhead property, every hour that passes increases the damage. Mold can start growing within 48 hours. Hardwood floors cup and buckle. Custom cabinetry absorbs water and swells. The longer you wait, the more extensive and expensive the restoration becomes.

At Remediation Group, we’re ready to help you right now. Our team is standing by 24 hours a day, 7 days a week, to respond to your emergency and begin protecting your property immediately.

Call us now at 404.214.1470 for immediate 24/7 emergency response.

You can also request a free evaluation online if your situation isn’t an emergency. Either way, we’re here for you when you need us most.

Why choose us?

Connected to the Industry & community

Do you have damage?
Get a free evaluation.

Blog Posts

remediation group residential attic reconstruction
Mold Remediation and Environmental Abatement
Lexie Delmonico

All About Mold

RESIDENTIAL MOLD REMOVAL Many families wait until mold contamination is very high before taking action to understand and correct the issue. By assessing the potential

Read More »
We work with all insurance companies. Contact us Today!

atlanta is talking

see What our clients are saying

Posted on Google Google
Rob Dean profile picture
Rob Dean
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Stephen Dowdy and John Chiboucas have been outstanding. They minimized the aggravation of dealing with remediation of our water damage and went out of their way to be helpful. Excellent service!
Posted on Google Google
Nick SHREIBER profile picture
Nick SHREIBER
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had water damage from our condo, from a unit above. Remediation Group was onto the problem at very short notice, first with containment later with reparation. Their staff and their work were of top quality, and anyone we dealt with was unfailingly polite and helpful. Gabe Clark, and Michael Van Der Sandt, and their collaborators, were absolutely terrific. I would highly recommend RGI to anyone with water issues.
Posted on Google Google
Eclipse Management Office profile picture
Eclipse Management Office
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an outstanding experience working with Stephen and the team at Remediation Group during a significant water event at Eclipse Condos in Buckhead, Atlanta. Stephen was incredibly thorough from start to finish, ensuring every detail of the mitigation process was handled with care and professionalism. What truly set him apart was how communicative and responsive he was—not only with management but also with our residents. He kept everyone informed, answered questions promptly, and made a stressful situation much easier to navigate. On top of his expertise, Stephen was genuinely a pleasure to work with. His positive attitude and commitment to excellence did not go unnoticed. Thank you, Stephen and team, for your exceptional service and dedication. Highly recommend!
Posted on Google Google
Dwain Bryant profile picture
Dwain Bryant
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
First of all we like to thank the company for their quick response and immediate assistance during our water crisis. The damage was from the master bathroom floor to both the garage and kitchen ceiling. Especially like to thank Mr. Stephen Dowdy for his professionalism and customer service. Forgot to mention Mr. Nigel Spivey and his team for their technical support. Finally Mr Michael Van Der Sandt, for his support
Posted on Google Google
R McGlothin profile picture
R McGlothin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The entire Remediation Group team, from the lead operations site manager to the crew members who completed the mitigation work--A+ awesome! I was very impressed with their professionalism, openness to explain each step of the process, clear and concise paperwork, and finally-the courtesy and consideration. Mr. Edward, Stephen, John, Raoul, and Angela took care of my condo unit as if it were their very own home. They thoroughly cleaned after they removed the equipment and completed the work. Thank you!
Posted on Google Google
Z Everett profile picture
Z Everett
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Hedger was great at managing my water damaged home. He explained each step, was on time, helpful, and showed the utmost respect. He called even when he wasn’t scheduled to show up to check on the process. I felt safe and reassured. His entire team was kind and explained everything they were doing. Ryan was great as well. I’m sorry I can’t remember everyone’s name but they all did a great job. Water damage can be stressful but this team really eased my mind and nerves.I would use this company again and highly recommend them.
Posted on Google Google
Mila Amkhinich profile picture
Mila Amkhinich
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had absolutely great experience with Remediation Group. Had a water damage from the floors and this's affect to all unit. Remediation Group was quick to help with everything: cleaning, treatment, dry, packed, painting, put new floor, title. They did stunning job. I want to thank everyone and individually. All the people that I worked with were very professional, knowledgeable, helping, honest, did fantastic job. I can't imagine that any another company can do better. I highly recommend Remediation Group to everyone. This's best company and best people. I'm so happy that this company worked for my condo. I want to indicate a few people: John Chiboucas, Cathy Scarazzo {great girl, helps with all materials}, Tim Pruitt, Gabe Clark, Jose Mendez, Martin Solis, Jaqui Thompson, Winston Douglas, Pablo Solis, Raul Mendez, and sure Chance Parker. Thanks again, best wishes.
Posted on Google Google
Cassie Jones profile picture
Cassie Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have used Remediation Group several times now for a flooded condo. They are very professional, responsive and knowledgable at what they do. When my condo flooded recently and I called them to help me, they were at the property in under 30 minutes and had a full crew of people working day in and day out to close out mitigation. They are very experienced in working with insurance companies and it helps dramatically to take the burden off of the homeowner. I highly recommend RGI if you're looking for mitigation or reconstruction services!
Posted on Google Google
Kara Barclay profile picture
Kara Barclay
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Remediation Group has been absolutely incredible throughout a very stressful time for me. When my condo flooded, Michael responded promptly and immediately put me at ease. From day one, he walked me through every step of the process with clarity and professionalism. What truly stood out was Michael’s deep understanding of how to navigate insurance claims and the nuances involved. He communicated effectively with my insurance company and ensured everything moved forward smoothly. Within no time, he had a clean-out crew on site and the mitigation process underway. The team worked efficiently and thoroughly, and their professionalism gave me so much confidence that I chose to continue with them for my renovations as well. Every member of their team has been supportive, responsive, and dedicated to restoring my home to a safe and livable condition. I’m incredibly grateful for Michael and the entire team at The Remediation Group. Thank you for turning a difficult situation into a manageable—and ultimately positive—experience!
Posted on Google Google
Ephie Kenya profile picture
Ephie Kenya
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I just want to let you know how much I appreciate you. The Remediation Group is so fortunate to have someone like you representing them. My condo was a recipient of a very bad leak on Sunday, Nov 16th. Very quickly Michael appeard from your company and handled everything in a wonderful take charge manner, that it relieved me of every bit of nervousness that I was going through. Michael, because of your actions, compassion, and kindness, I decided to let The Remediation Group handle all of the affairs that has to do with putting my condo together again.  I have told everyone in the building especially thanking Chris Martin of the wonderful choice she made in using The Remediation Group to handle all of O.V.M.’s problems. All I want to say is thank you again for always being there for me Susan Richmond Sapp
asbestos
lead
nascla
water res
mold rem
ebo