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When water damage strikes your Roswell home or business, every minute matters. Whether you’re dealing with a burst pipe in a historic home near Canton Street, flooding in your Martins Landing basement, or storm damage along the Chattahoochee River corridor, Remediation Group provides immediate 24/7 emergency response to protect your property and prevent further damage.

Roswell combines rich Civil War-era history with modern suburban living, and its 92,000 residents enjoy one of Metro Atlanta’s most desirable communities. From antebellum homes in the 640-acre Historic District to newer construction in neighborhoods like River Falls and Mountain Park, Roswell properties face unique water damage challenges. With more than 20 years of experience serving Metro Atlanta, our IICRC-certified technicians respond rapidly to water emergencies throughout Roswell and North Fulton County.

Facing a water emergency right now? Call 404.214.1470 to speak with a specialist immediately. We’re available 24 hours a day, 7 days a week.

Why Roswell Property Owners Choose Remediation Group

Roswell’s diverse housing stock, from beautifully preserved Greek Revival mansions to contemporary riverfront homes, requires restoration professionals who understand both historic preservation and modern building science. When water invades your property, you need experienced technicians who can protect irreplaceable architectural details while using advanced drying technology. Remediation Group has built our reputation on delivering exceptional water damage restoration services throughout Metro Atlanta for over two decades.

What sets us apart:

  • 24/7 live call response – You’ll always speak directly with a water damage specialist, never an answering service
  • Rapid response to Roswell – Our Atlanta headquarters allows us to reach neighborhoods from the Historic District to Mountain Park quickly
  • A+ Better Business Bureau rating – Our commitment to quality has earned us the BBB’s highest rating
  • Free property evaluations and estimates – We assess your damage at no cost before any work begins
  • Direct insurance billing – We work with all insurance companies and handle documentation to support your claim
  • Complete restoration services – From emergency water extraction through reconstruction, we manage your entire project
  • IICRC-certified technicians – Our team follows the industry’s highest standards for water damage restoration
  • Georgia-licensed contractors – Fully licensed for general contracting, mold remediation, and antimicrobial application

Common Causes of Water Damage in Roswell Homes

Roswell’s location along the Chattahoochee River, combined with its humid subtropical climate and mix of older and newer housing, creates specific water damage vulnerabilities. Our technicians encounter these situations regularly throughout North Fulton County:

Aging Plumbing in Established Neighborhoods: With a median home construction date of 1989, many Roswell properties have plumbing systems exceeding 35 years of age. Homes in established communities like Martins Landing, Saddle Creek, and the Historic District often feature original galvanized or copper pipes that corrode over time. Supply line connections weaken, water heaters fail, and small leaks become major problems without warning.

Chattahoochee River Proximity and Flooding: Properties near the Chattahoochee River and Big Creek enjoy beautiful natural settings but face elevated flood risks during heavy rainfall events. Atlanta receives over 50 inches of rain annually, and intense summer storms can cause rapid creek rises that send water into basements, crawl spaces, and lower levels of riverfront properties.

Summer Thunderstorms and Drainage Issues: Georgia’s powerful summer thunderstorms can overwhelm residential drainage systems within minutes. Roswell’s rolling terrain and clay-heavy soil don’t absorb water quickly, leading to surface flooding that finds its way into homes through foundation cracks, window wells, and garage doors.

HVAC Condensate Line Failures: Georgia’s long, humid summers keep air conditioning systems running constantly from May through September. Clogged condensate drain lines are among the most common causes of water damage we see in Roswell homes. When these lines back up, water can overflow into ceiling cavities, walls, and flooring, often going unnoticed until significant damage has occurred.

Appliance Malfunctions: Water heaters, washing machines, dishwashers, and refrigerators with ice makers all represent potential water damage sources. A failed supply line or cracked water heater tank can release dozens of gallons per hour, saturating hardwood floors and subfloors throughout multiple rooms.

Winter Pipe Freezing: While North Georgia winters are typically mild, Roswell experiences occasional hard freezes that catch unprepared homeowners off guard. Pipes in exterior walls, attics, and crawl spaces can freeze and burst during cold snaps, causing catastrophic water damage when temperatures rise and the ice thaws.

Our Professional Water Damage Restoration Process

Remediation Group follows a systematic restoration process based on the IICRC S500 Standard for Professional Water Damage Restoration. This industry-leading protocol ensures your Roswell property receives thorough, effective treatment that prevents secondary damage and protects your health.

Step 1: Emergency Response and Damage Assessment

When you call our emergency line, a water damage specialist responds immediately to your Roswell location. We conduct a comprehensive inspection to determine the water source, assess the extent of saturation, classify the water contamination level, and develop a targeted restoration plan. This evaluation also helps us provide accurate documentation for your insurance claim.

Step 2: Water Extraction

Using truck-mounted and portable extraction equipment, we remove standing water as quickly as possible. Responding within 24 to 48 hours of a water event is critical to preventing structural damage and mold growth. Our powerful extraction systems can remove thousands of gallons per hour, dramatically reducing drying time and limiting damage to building materials and finishes.

Step 3: Antimicrobial Application

Our Georgia-licensed applicators treat affected surfaces with EPA-registered antimicrobial products throughout the drying process. This treatment helps prevent mold and bacterial growth, which can begin within 48 to 72 hours of water exposure according to EPA guidelines. Georgia’s Department of Agriculture regulates antimicrobial application, and our technicians maintain all required certifications.

Step 4: Structural Drying and Dehumidification

We deploy a combination of LGR (low-grain refrigerant) dehumidifiers, desiccant drying systems, and high-velocity air movers to create optimal drying conditions. This advanced technology works together to pull moisture from walls, floors, and other structural materials while maintaining safe humidity levels. The specific equipment configuration depends on the water class and the materials affected in your Roswell property.

Step 5: Continuous Monitoring

Throughout the drying process, our technicians take daily moisture readings using penetrating and non-invasive meters. We document moisture content in affected and unaffected materials, ensuring we achieve complete drying before equipment removal. This verification protects you from hidden moisture that could cause future problems.

Insurance Claims Assistance for Roswell Property Owners

Navigating a water damage insurance claim can feel overwhelming, especially when you’re already dealing with the stress of property damage. Remediation Group works directly with all major insurance carriers and understands what documentation adjusters need to process your claim efficiently.

Our team provides detailed damage assessments, photographic documentation, moisture mapping, and comprehensive reports that clearly outline the scope of work performed. We communicate directly with your insurance company throughout the restoration process, reducing your administrative burden while helping ensure your claim receives fair consideration.

Important: Acting quickly after water damage isn’t just about protecting your property. It’s also about protecting your claim. Insurance policies typically require property owners to mitigate damage promptly. Our rapid response and thorough documentation help demonstrate that you’ve met your policy obligations.

Serving All Roswell Neighborhoods and Surrounding Communities

From the charming streets surrounding Canton Street and the Historic District to the spacious homes along the Chattahoochee River, our technicians know Roswell’s neighborhoods and respond quickly throughout the city. We provide water damage restoration services in all Roswell zip codes, including 30075, 30076, and 30350.

Our Roswell service area includes popular neighborhoods such as Martins Landing, River Falls, River Terrace, Riverside, Mountain Park, Saddle Creek, and the Historic District. We also serve nearby communities including Alpharetta, Milton, Sandy Springs, East Cobb, Johns Creek, and Dunwoody. Whether your property is near Riverside Park, the Chattahoochee Nature Center, or the Big Creek Greenway, help is just a phone call away.

Don’t Wait. Water Damage Gets Worse Every Hour.

When water invades your Roswell home or business, time is your enemy. Mold can begin growing within 48 hours. Historic hardwood floors cup and buckle. Antique millwork absorbs water and swells. Drywall wicks moisture upward, spreading damage far beyond the initial impact zone. The longer you wait, the more extensive and expensive the restoration becomes.

Call Remediation Group now at 404.214.1470 for immediate 24/7 emergency response. Our specialists are standing by to help you protect your property, guide you through the restoration process, and get your life back to normal as quickly as possible.

Request a free evaluation online or call us any time, day or night. We’re here when you need us most.

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Rob Dean profile picture
Rob Dean
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Stephen Dowdy and John Chiboucas have been outstanding. They minimized the aggravation of dealing with remediation of our water damage and went out of their way to be helpful. Excellent service!
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Nick SHREIBER profile picture
Nick SHREIBER
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We had water damage from our condo, from a unit above. Remediation Group was onto the problem at very short notice, first with containment later with reparation. Their staff and their work were of top quality, and anyone we dealt with was unfailingly polite and helpful. Gabe Clark, and Michael Van Der Sandt, and their collaborators, were absolutely terrific. I would highly recommend RGI to anyone with water issues.
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Eclipse Management Office profile picture
Eclipse Management Office
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We had an outstanding experience working with Stephen and the team at Remediation Group during a significant water event at Eclipse Condos in Buckhead, Atlanta. Stephen was incredibly thorough from start to finish, ensuring every detail of the mitigation process was handled with care and professionalism. What truly set him apart was how communicative and responsive he was—not only with management but also with our residents. He kept everyone informed, answered questions promptly, and made a stressful situation much easier to navigate. On top of his expertise, Stephen was genuinely a pleasure to work with. His positive attitude and commitment to excellence did not go unnoticed. Thank you, Stephen and team, for your exceptional service and dedication. Highly recommend!
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Dwain Bryant profile picture
Dwain Bryant
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First of all we like to thank the company for their quick response and immediate assistance during our water crisis. The damage was from the master bathroom floor to both the garage and kitchen ceiling. Especially like to thank Mr. Stephen Dowdy for his professionalism and customer service. Forgot to mention Mr. Nigel Spivey and his team for their technical support. Finally Mr Michael Van Der Sandt, for his support
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R McGlothin profile picture
R McGlothin
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The entire Remediation Group team, from the lead operations site manager to the crew members who completed the mitigation work--A+ awesome! I was very impressed with their professionalism, openness to explain each step of the process, clear and concise paperwork, and finally-the courtesy and consideration. Mr. Edward, Stephen, John, Raoul, and Angela took care of my condo unit as if it were their very own home. They thoroughly cleaned after they removed the equipment and completed the work. Thank you!
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Z Everett profile picture
Z Everett
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Hedger was great at managing my water damaged home. He explained each step, was on time, helpful, and showed the utmost respect. He called even when he wasn’t scheduled to show up to check on the process. I felt safe and reassured. His entire team was kind and explained everything they were doing. Ryan was great as well. I’m sorry I can’t remember everyone’s name but they all did a great job. Water damage can be stressful but this team really eased my mind and nerves.I would use this company again and highly recommend them.
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Mila Amkhinich profile picture
Mila Amkhinich
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I had absolutely great experience with Remediation Group. Had a water damage from the floors and this's affect to all unit. Remediation Group was quick to help with everything: cleaning, treatment, dry, packed, painting, put new floor, title. They did stunning job. I want to thank everyone and individually. All the people that I worked with were very professional, knowledgeable, helping, honest, did fantastic job. I can't imagine that any another company can do better. I highly recommend Remediation Group to everyone. This's best company and best people. I'm so happy that this company worked for my condo. I want to indicate a few people: John Chiboucas, Cathy Scarazzo {great girl, helps with all materials}, Tim Pruitt, Gabe Clark, Jose Mendez, Martin Solis, Jaqui Thompson, Winston Douglas, Pablo Solis, Raul Mendez, and sure Chance Parker. Thanks again, best wishes.
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Cassie Jones profile picture
Cassie Jones
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I have used Remediation Group several times now for a flooded condo. They are very professional, responsive and knowledgable at what they do. When my condo flooded recently and I called them to help me, they were at the property in under 30 minutes and had a full crew of people working day in and day out to close out mitigation. They are very experienced in working with insurance companies and it helps dramatically to take the burden off of the homeowner. I highly recommend RGI if you're looking for mitigation or reconstruction services!
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Kara Barclay profile picture
Kara Barclay
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The Remediation Group has been absolutely incredible throughout a very stressful time for me. When my condo flooded, Michael responded promptly and immediately put me at ease. From day one, he walked me through every step of the process with clarity and professionalism. What truly stood out was Michael’s deep understanding of how to navigate insurance claims and the nuances involved. He communicated effectively with my insurance company and ensured everything moved forward smoothly. Within no time, he had a clean-out crew on site and the mitigation process underway. The team worked efficiently and thoroughly, and their professionalism gave me so much confidence that I chose to continue with them for my renovations as well. Every member of their team has been supportive, responsive, and dedicated to restoring my home to a safe and livable condition. I’m incredibly grateful for Michael and the entire team at The Remediation Group. Thank you for turning a difficult situation into a manageable—and ultimately positive—experience!
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Ephie Kenya profile picture
Ephie Kenya
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I just want to let you know how much I appreciate you. The Remediation Group is so fortunate to have someone like you representing them. My condo was a recipient of a very bad leak on Sunday, Nov 16th. Very quickly Michael appeard from your company and handled everything in a wonderful take charge manner, that it relieved me of every bit of nervousness that I was going through. Michael, because of your actions, compassion, and kindness, I decided to let The Remediation Group handle all of the affairs that has to do with putting my condo together again.  I have told everyone in the building especially thanking Chris Martin of the wonderful choice she made in using The Remediation Group to handle all of O.V.M.’s problems. All I want to say is thank you again for always being there for me Susan Richmond Sapp
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