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Atlanta Burst Pipe Water Damage Restoration

A burst pipe can flood your home in minutes—causing structural damage, destroying flooring and drywall, and creating the perfect conditions for mold growth. When water damage strikes, you need a fast, certified team that can respond immediately. At Remediation Group, we provide 24/7 emergency burst pipe and water damage restoration throughout Atlanta. Our IICRC-certified technicians arrive quickly, stop the water source, extract standing water, thoroughly dry your structure, and prevent future issues like mold, rot, and odors. We coordinate directly with your insurance company and provide a free onsite evaluation so you can focus on getting life back to normal.

Why Immediate Action Matters After a Burst Pipe

When a pipe bursts, every minute counts. Standing water rapidly seeps into drywall, subflooring, insulation, cabinets, and structural framing. Within 24–48 hours, mold begins to develop making the damage far more expensive and dangerous to your health. Immediate mitigation reduces the extent of repairs, increases the likelihood of insurance coverage, and protects against long-term structural deterioration. Fast response is the difference between simple drying and a major reconstruction project. Our team is available around the clock to stop damage before it spreads.

Our Burst Pipe Water Damage Restoration Process

Inspection & Moisture Mapping
We assess the source of the burst pipe, identify hidden moisture using advanced meters and infrared cameras, and create a customized restoration plan.

Emergency Water Extraction
High-powered truck-mounted and portable extraction units remove standing water fast, preventing secondary damage.

Industrial Drying & Dehumidification
We position commercial air movers, dehumidifiers, and structural drying technology to restore proper moisture levels in walls, floors, and framing.

Sanitization & Antimicrobial Treatment
We treat affected areas to prevent mold growth, remove contaminants, and restore a safe environment.

Continuous Monitoring
We track moisture levels daily to ensure complete drying and prevent hidden damage.

Full Reconstruction (If Needed)
If flooring, drywall, cabinets, or framing must be replaced, our Atlanta reconstruction division handles the rebuild from start to finish.

Types of Burst Pipe Water Damage We Repair

• Frozen or ruptured plumbing lines
• Dishwasher, washing-machine, and refrigerator line failures
• Water heater ruptures
• Toilet, sink, or supply-line failures
• Ceiling leaks from upstairs bathrooms
• Flooded basements and crawl spaces
• Slab leaks and foundation-level water intrusion
• Commercial building pipe bursts
• Fire sprinkler line breaks

Is Water Damage From a Burst Pipe Covered by Insurance?

Most burst pipe incidents are covered under homeowners insurance—if the cause is sudden and accidental. Insurance may deny claims caused by long-term leaks, lack of maintenance, or neglect. To protect your claim, our team documents every part of the damage with photos, moisture readings, and reports your adjuster needs. We assist with filing paperwork, meeting your adjuster onsite, and ensuring your claim is properly supported. Our goal is to reduce stress and ensure you receive the coverage you’re entitled to.

Why Atlanta Homeowners Trust Remediation Group

• 24/7 emergency response
• IICRC-certified water damage technicians
• Fast dispatch throughout metro Atlanta
• Advanced extraction & drying technology
• Decades of local experience
• Insurance-claim assistance from start to finish
• Full reconstruction services—one company for mitigation + rebuild
• A+ reputation, trusted by homeowners, real estate agents, and property managers

We restore your property quickly, safely, and according to industry standards.

What To Do Immediately After a Burst Pipe

  1. Turn off the main water supply.

  2. Shut off electricity in affected areas if possible.

  3. Move valuables and furniture away from standing water.

  4. Do NOT try to remove soaked drywall or flooring yourself.

  5. Call Remediation Group for 24/7 emergency service.

  6. Contact your insurance company once our team arrives.

Taking quick steps helps minimize damage and speeds up restoration.

Service Areas in Metro Atlanta

We proudly serve: Atlanta, Buckhead, Midtown, Decatur, Sandy Springs, Brookhaven, Marietta, Smyrna, Roswell, Alpharetta, Dunwoody, East Atlanta, College Park, and surrounding communities.

We are a top rated and reviewed Atlanta Water Damage Restoration and Mold Removal Remediation company.

Burst Pipe Water Damage Repair FAQs

1. How fast do you respond to a burst pipe emergency?
We offer 24/7 dispatch and arrive as quickly as possible—usually within an hour depending on your location.

2. Can I stay in my home during water damage restoration?
Often yes, depending on the severity and if the water is clean or contaminated.

3. How long does the drying process take?
Most properties dry within 2–4 days, but it varies based on materials and severity.

4. Do you work with insurance claims?
Yes—we assist with documentation, meet your adjuster, and help streamline approval.

5. What if mold has already started forming?
We offer certified mold remediation and can treat affected areas immediately.

6. Will you repair the damaged drywall and flooring?
Yes, our team handles full reconstruction once mitigation is complete.

7. What types of pipes most commonly burst?
PVC, copper, supply lines, and older galvanized pipes are most prone to failure.

8. What causes a burst pipe?
Freezing temperatures, aging plumbing, high water pressure, and corrosion.

9. Is the water from a burst pipe dangerous?
Clean water is safe initially, but becomes contaminated quickly as it sits.

10. How do I prevent burst pipes in the future?
Insulate pipes, maintain plumbing, and keep heat running in cold weather.

Why choose us?

Connected to the Industry & community

We work with all insurance companies. Contact us Today!

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see What our clients are saying

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Rob Dean profile picture
Rob Dean
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Stephen Dowdy and John Chiboucas have been outstanding. They minimized the aggravation of dealing with remediation of our water damage and went out of their way to be helpful. Excellent service!
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Nick SHREIBER profile picture
Nick SHREIBER
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We had water damage from our condo, from a unit above. Remediation Group was onto the problem at very short notice, first with containment later with reparation. Their staff and their work were of top quality, and anyone we dealt with was unfailingly polite and helpful. Gabe Clark, and Michael Van Der Sandt, and their collaborators, were absolutely terrific. I would highly recommend RGI to anyone with water issues.
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Eclipse Management Office
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We had an outstanding experience working with Stephen and the team at Remediation Group during a significant water event at Eclipse Condos in Buckhead, Atlanta. Stephen was incredibly thorough from start to finish, ensuring every detail of the mitigation process was handled with care and professionalism. What truly set him apart was how communicative and responsive he was—not only with management but also with our residents. He kept everyone informed, answered questions promptly, and made a stressful situation much easier to navigate. On top of his expertise, Stephen was genuinely a pleasure to work with. His positive attitude and commitment to excellence did not go unnoticed. Thank you, Stephen and team, for your exceptional service and dedication. Highly recommend!
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Dwain Bryant profile picture
Dwain Bryant
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First of all we like to thank the company for their quick response and immediate assistance during our water crisis. The damage was from the master bathroom floor to both the garage and kitchen ceiling. Especially like to thank Mr. Stephen Dowdy for his professionalism and customer service. Forgot to mention Mr. Nigel Spivey and his team for their technical support. Finally Mr Michael Van Der Sandt, for his support
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R McGlothin profile picture
R McGlothin
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The entire Remediation Group team, from the lead operations site manager to the crew members who completed the mitigation work--A+ awesome! I was very impressed with their professionalism, openness to explain each step of the process, clear and concise paperwork, and finally-the courtesy and consideration. Mr. Edward, Stephen, John, Raoul, and Angela took care of my condo unit as if it were their very own home. They thoroughly cleaned after they removed the equipment and completed the work. Thank you!
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Z Everett profile picture
Z Everett
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Hedger was great at managing my water damaged home. He explained each step, was on time, helpful, and showed the utmost respect. He called even when he wasn’t scheduled to show up to check on the process. I felt safe and reassured. His entire team was kind and explained everything they were doing. Ryan was great as well. I’m sorry I can’t remember everyone’s name but they all did a great job. Water damage can be stressful but this team really eased my mind and nerves.I would use this company again and highly recommend them.
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Mila Amkhinich profile picture
Mila Amkhinich
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I had absolutely great experience with Remediation Group. Had a water damage from the floors and this's affect to all unit. Remediation Group was quick to help with everything: cleaning, treatment, dry, packed, painting, put new floor, title. They did stunning job. I want to thank everyone and individually. All the people that I worked with were very professional, knowledgeable, helping, honest, did fantastic job. I can't imagine that any another company can do better. I highly recommend Remediation Group to everyone. This's best company and best people. I'm so happy that this company worked for my condo. I want to indicate a few people: John Chiboucas, Cathy Scarazzo {great girl, helps with all materials}, Tim Pruitt, Gabe Clark, Jose Mendez, Martin Solis, Jaqui Thompson, Winston Douglas, Pablo Solis, Raul Mendez, and sure Chance Parker. Thanks again, best wishes.
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Cassie Jones profile picture
Cassie Jones
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I have used Remediation Group several times now for a flooded condo. They are very professional, responsive and knowledgable at what they do. When my condo flooded recently and I called them to help me, they were at the property in under 30 minutes and had a full crew of people working day in and day out to close out mitigation. They are very experienced in working with insurance companies and it helps dramatically to take the burden off of the homeowner. I highly recommend RGI if you're looking for mitigation or reconstruction services!
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Kara Barclay profile picture
Kara Barclay
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The Remediation Group has been absolutely incredible throughout a very stressful time for me. When my condo flooded, Michael responded promptly and immediately put me at ease. From day one, he walked me through every step of the process with clarity and professionalism. What truly stood out was Michael’s deep understanding of how to navigate insurance claims and the nuances involved. He communicated effectively with my insurance company and ensured everything moved forward smoothly. Within no time, he had a clean-out crew on site and the mitigation process underway. The team worked efficiently and thoroughly, and their professionalism gave me so much confidence that I chose to continue with them for my renovations as well. Every member of their team has been supportive, responsive, and dedicated to restoring my home to a safe and livable condition. I’m incredibly grateful for Michael and the entire team at The Remediation Group. Thank you for turning a difficult situation into a manageable—and ultimately positive—experience!
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Ephie Kenya profile picture
Ephie Kenya
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I just want to let you know how much I appreciate you. The Remediation Group is so fortunate to have someone like you representing them. My condo was a recipient of a very bad leak on Sunday, Nov 16th. Very quickly Michael appeard from your company and handled everything in a wonderful take charge manner, that it relieved me of every bit of nervousness that I was going through. Michael, because of your actions, compassion, and kindness, I decided to let The Remediation Group handle all of the affairs that has to do with putting my condo together again.  I have told everyone in the building especially thanking Chris Martin of the wonderful choice she made in using The Remediation Group to handle all of O.V.M.’s problems. All I want to say is thank you again for always being there for me Susan Richmond Sapp
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Water Removal and Structural Drying Process

Remediation Group Inc.’s drying services can handle such disasters, expediting restorations that might otherwise be unavailable. We treat the problem at its core while helping protect your home or facility from traditional water damage and attendant problems like structural deterioration, corrosion, mold and bacteria. We provide turnkey service, including consultation with owners and insurers, equipment installation, proprietary expertise in drying technologies and careful monitoring of the whole process. Our service helps victims of disaster avoid substantial and ongoing reconstruction by returning facilities to a clean and sound state. We offer a means of significantly reducing your overall recovery costs.

Initial Inspection and Assessment of Damage
Assess the damaged area and determine the proper equipment required to address the problem. We assure that our customer receives the most cost effective recommendation.

Water Removal and Extraction
Portable or truck mounted water extraction equipment utilized to completely remove the majority of the water from the affected facility.

Apply Anti-Microbial
An EPA Registered anti-microbial* is applied to water affected surfaces throughout drying process in attempt to prevent future mold growth.
*RGI utilizes GA State licensed applicators to apply antimicrobial products as required by the GA Dept. of Agriculture.

Drying and Dehumidification
A rapid drying fan evaporation process is performed along with portable dehumidification and desiccant drying equipment. The combined technology assures the safe and complete drying of the affected area.

Monitoring
The drying and decontamination process is continuously monitored by moisture content reading technologies that constantly measures changes in moisture content of the affected and non affected building materials.

Home Damage Insurance Pros
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Insurance Expertise

Before determining the best plan of action to repair your home or property from water damages, it is important to know whether or not your incident is actually covered.

Sudden & Accidental Cases typically covered under homeowners Insurance:

  • Pipe Burst
  • Toilet Overflow

 

Cases not typically covered under homeowners insurance:

  • Outside water from sewage or drain backup
  • Water from an unsettled maintenance issue
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Do You Have a Water Damage Issue?

Response Time Is Everything

Our staff and technicians are trained to respond quickly and perform drying practices dictated by the IICRC S520. Responding and initiating necessary removal of porous and water damaged building materials within 24 to 48 hours from the water event is imperative to preventing and mitigating water damage to building materials and mold contamination – which many times has limited to no coverage from insurance policies.

OUR RESIDENTIAL SERVICES

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WATER DAMAGE RESTORATION

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MOLD REMOVAL & ENVIRONMENTAL ABATEMENT

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FIRE & SMOKE DAMAGE RESTORATION

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Contents Handling & Cleaning

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GENERAL CONTRACTING & RECONSTRUCTION